enjoy complimentary shipping on all orders*
OUR SHIPPING & RETURNS POLICY
SHIPPING DETAILS
Welcome to Aroma Perfumery's Shipping & Returns Policy. Our dedicated team is committed to ensuring the efficient and reliable delivery of your purchases. We aim to provide transparent information about our shipping methods, packaging, and associated costs, striving to make the shipping process seamless for you. Your satisfaction is our priority, and we aim to deliver a positive experience.
Lead Times:
It takes us about 3-7 business days to carefully package your order and ship it from our warehouse. Once shipped, we will email you the tracking details. Please note that orders placed with expedited methods are not granted priority processing and will process in the standard queue with a 3-7 business day lead before dispatch. Lead times exclude weekends and holidays. Please note that transit times are not included in lead times.
Shipping Delivery:
We offer the following shipping methods: Standard Ground (3-5 business days), Expedited (2 business days), and Express (1 business day). Some items may only have Standard Ground available due to size, weight, hazardous materials, and delivery address. Orders could arrive in multiple packages.
RETURN & EXCHANGE DETAILS
At Aroma Perfumery, we prioritize a well-defined return and exchange policy to empower and assure our customers. Our dedicated team is committed to facilitating a hassle-free refund or exchange process. We aim to build trust and ensure a positive shopping experience for you. Our language is clear, concise, and designed to provide you with confidence and security in knowing that your satisfaction is our utmost priority.
Returns Policy:
If you are not completely satisfied with an Aroma purchase or gift, you may return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase. Returns made from 31-60 days after purchase are eligible for online credit (if returned by mail) or store credit (if returned in-store) with proof of purchase. Please review our return, refund, and exchange policies for full details. All returns are subject to validation and approval at Aroma Perfumery's discretion.
At Aroma Perfumery, we emphasize a clear return and exchange policy to empower our customers and provide peace of mind. Our dedicated team is to ensure a smooth refund or exchange process, fostering trust and a positive shopping experience. We communicate clearly and concisely, prioritizing your satisfaction above all.
**Returns Policy:**
If you're not fully satisfied with your Aroma purchase or gift, you can return new or gently used products for a full refund to your original payment method within 30 days of purchase. Returns made between 31-60 days are eligible for online credit (if returned by mail) or store credit (if returned in-store) with proof of purchase. Please refer to our return, refund, and exchange policies for complete details. All returns are subject to validation and approval at Aroma Perfumery's discretion.